FREQUENTLY ASKED QUESTIONS
ANSWERS TO VARIOUS QUESTIONS
General Info
Depending on the vehicle model, charging with a maximum power of 22 kW (32 A) is possible. The charging power is shown in the technical data of the vehicle.
Find your vehicle electrical characteristics here
Single or dual port
Some charging stations designed for multi-EV use in common areas have two plugs that can be used at the same time.
Cord length
Cords are available in a range of lengths, the most common being 5 metres and 7.6 metres. Shorter cables are easier to store but longer cables provide flexibility in the event drivers need to park further from the charger.
Indoor or outdoor
Many chargers are designed to function inside or outside, but not all are. If your charging station needs to be outside, make sure the model you choose is rated to work in the rain, snow, and cold temperatures.
Portable or permanent
Some chargers only need to plug into an outlet while others are designed to be installed on a wall.
Amperage
Level 2 chargers are available in models that deliver between 15- and 80-Amps. The higher the amperage the faster the charging.
Networked
Some chargers will connect to the internet so drivers can start, stop, and monitor charging with a smartphone.
Smart EV chargers
Smart EV chargers ensure the most efficient charging by automatically adjusting the amount of electricity being sent to an EV based on timing and load factors. Some smart EV charging stations can also provide you with data on your usage.
Electric vehicle chargepoints come in 2 variations socketed and tethered. Both units will charge your EV at the same rate and have the features. The only difference is how you connect the chargepoint to your vehicle, ultimately it is down to personal choice but we have highlighted the difference below
Tethered Chargepoints
Many EV and PHEV owners choose the tethered option, because it means they can leave their car’s charging cable in the boot. You simply park up and plug in. Ultimately the tethered unit is all about convenience.
However, while the tethered chargepoints are convenient they do have notable drawback. This drawback is futureproofing. As you will be aware, electric vehicles can have different sockets, Type 1 & Type 2. Should you ever change your vehicle to a different socket type or if in the future there is a shift to another kind of connector, you may find your next car isn’t compatible. This means you will need to buy and an adaptor or have the tethered lead retro fitted which can be un-cost effective.
Another drawback is, unless the unit has a handy way of neatly coiling the cable, you could end up with it trailing across the ground. If the lead is left in an untidy state or left on the floor in bad weather, this can cause water ingress and damage of you accidently drive over it. You will need to ensure you coil the cable up neatly each time.
Socketed Chargepoints
Obviously, with the socketed chargepoints, you will have to supply your own charging cable. However, most plug-in cars are usually supplied with one. However, if you lose yours or simply want an additional cable, you can visit our online store.
Unlike a tethered charger, you will have to get the cable out of your vehicles boot for each time you want to charge your EV / PHEV and repeat the process when you unplug. However, without a cable, socketed units look neater on your driveway, and you can purchase cables of different lengths as required.
Unlike the tethered units, they are the best way of future-proofing your charger, as you can simply change the lead to suit each vehicle you may drive, for example moving from a Mitsubishi Outlander to Tesla Model 3.
The charger is usually installed within two weeks of sending the request. If additional work is required to install the charger, this time may be longer, but we will specify this separately with the customer.
Installation Info
Type of job
Standart installation
Additional job
Charger installation
On the wall
Mounting post
Routing cable to the charger
Up to 10 m from the main switchboard
More than 10 m from the main switchboard
Digging
No digging
Requires digging
Fuse installation to electrical switchboard
Switchboard requires no extra configuration
Fuse does not fit in the switchboard
Wall drilling
Up to a 50 cm wall
Wall thicker than 50 cm
Cable installation
Cable visible on the wall(protection tube)
Cable hidden in the wall
Cost
125 €
Additional work will be charged extra
When performing installation outside Harju, Tartu or Pärnu County, a transport fee of 0.50 €/km is added
to the price. Final price is confirmed with buyer work before concluding the contract.
For the connected load, there is no defined value but it is dependent on the available connected load. For each charging station, the connected load may be max. 32 A. The maximum permissible current (10 A, 13 A, 16 A, 20 A, 25 A, 32 A) is configured via the DIP switches in the housing.
Three-phase connection (Blue) and one-phase connection (Red)
With the help of the following photos, you can assess whether there is room in your home switchboard for the installation of additional fuses for the charger. The exact need for space also depends on whether the charger to be installed is single- or three-phase.
If there is no space for fuses in your switchboard, it means that we must make you a specified price offer for the installation, which includes additional work in the switchboard.
The fuse of a single-phase 7.4 kW charger in the switchboard:
The fuses of a three-phase 11 kW or 22 kW charger in the switchboard:
Calculations
EVs have far lower carbon emissions than traditional petrol and diesel internal combustion engines, which means they’re better for the environment. But they can even be zero emission if they are powered by 100% green electricity. PHEVs do have lower carbon emissions than traditional combustion engines, but they’re not as green as Evs due to them having a petrol or diesel engine.